Refund ; Returns Policy

The Echo360 07-Day Worry-Free Guarantee

We want you to be completely thrilled with your new audio gear, which is why we offer a 07-Day Worry-Free Guarantee on all purchases. If your product isn't the perfect fit, you have  07 days from the date of delivery to initiate a return. To be eligible for a refund, the product must be unused, undamaged, and returned in its original, sellable packaging. Simply contact us at [support@echo360.tech] with your order number to start the process. Once your return is inspected, we will issue a full refund to your original payment method, minus the cost of return shipping (unless the product was delivered defective). We strive to make this process smooth and simple, confirming your refund within 5-7 business days of receiving your item.

 

Policy Summary: Returns at a Glance (Revised)

• Return Window: 7 days from the date of delivery.
• Condition: Item must be unused, undamaged, and returned in its original, sellable packaging.
• Refund: Full refund issued to the original payment method.
• Shipping Costs: Customer is responsible for return shipping costs (unless the item was defective upon arrival).
• How to Start: Initiate all returns by contacting us at [support@echo360.tech].